Service Development
Policy, Quality Improvement, Audit, Clinical Processes
Service improvement work focused on clinical processes, policy development, and quality improvement in palliative care across the Illawarra Shoalhaven region.
2025
All Outstanding Policies Updated
Comprehensive review and update of all palliative care policies, October 2025.
Community Formulary
Created and disseminated district-wide formulary for community palliative care.
Consult Service Policy Update
Updated consultation service policy for ISLHD Palliative Care.
Direct Admission Policy Update
Updated direct admission to PCU policy.
End of Life Medication Plan Policy Update
Updated PALL CLIN PROC 01.
2023
PCU Relocation - Port Kembla to Bulli
Major service transition. Mammoth project completed August 2023.
End of Life Medication Plan Policy
PALL CLIN PROC 01. Written and finalised October 2023.
Palliative Care Crisis Packs
PALL CLIN PROC 18. Helped develop with team, finalised November 2023.
Nurse-Initiated IDC Policy
PALL CLIN PROC 17. Finalised April 2023.
2022
Symptom Control in Palliative Care (6th Edition)
Co-authored major reference text for ISLHD Palliative Care Service.
Admission to PCU Policy
Written and finalised with department signoff.
Consult Service Policy
Written and finalised with department signoff.
Decision Assist Triage System
New triage and risk stratification practice for community palliative care patients.
SafeScript Opioid Prescribing Audit
Safe prescribing audit using SafeScript NSW data matching.
2021
Handover Process TWH-COMM
Identified gaps, devised proforma, implemented. Process now utilized.
Did Not See Audit
Audit of patients Jan-June 2021. Gaps identified and resolved.
End of Life Medication Cost Audit
Health equity project - pilot on subsuming medication costs for EOL care.
2020
PKH PCU Bedflow Analysis
Analyzed bedflow to determine impact of admission source on length of stay.
PCOC Forms Adaptation
Adapted PCOC forms for better patient outcome assessments aligned with ISLHD templates.